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SHIPPING FAQs

This is the beauty of our storage and shipping service. Whether you are travelling, coming back to the UK or taking an extended holiday, we have the ability to ship your items to over 200 counties across the globe.

If you only have boxes and suitcases to ship, we can ship across mainland Europe within 2-3 working days and worldwide within 3-7 working days. We can also provide you with a shipping quote for furniture across the UK within 1-2 working days subject to availability.

Of course we can. A lot of our customers use our service as a ‘satellite’ warehouse. We can accept parcels and pallets and place your deliveries inside your storage unit(s) for you. Just drop us a line or give us a call to let us know when and what we can expect. We can accept deliver during our opening hours. Unloading 5 or more pallets may incur a small handling fee.

That depends on the total weight and how many items you are shipping. Contact a member of the team and we’ll talk you through the different shipping services we offer. We’ll then choose an appropriate service based on your requirements.

Yes. The MCR Self Storage Co will give you the best price based on this information. If the measurements you provide are incorrect you will be charged an additional fee for your shipment based on the additional weight and size.

We can ship anything from parcels to suitcases, pallets to containers. Let us know what you would like to ship and we will get the best price for you.

Yes. The MCR Self Storage Co has the ability to import from countries all over the world. Tell us what you need and we will endeavour to deliver.

All our consignments have £50 free of charge insurance cover included. For peace of mind, we can arrange additional marine and transit cover for your belongings. Call a The MCR Self Storage Co representative to find out more.

It is always advisable to be available throughout the day your collection or delivery is due. The sooner collection is made the sooner it can be delivered. If you do miss the collection, contact us as soon as possible and The MCR Self Storage Co will arrange another collection for you.

Due to the nature and variations of Customs throughout the world, this is an area we have no control over. We suggest you contact the Customs Office directly or visit www.hmrc.gov.uk to find out more. In most cases, customs contact the customer directly upon receiving the goods.

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